General Conditions of Sale (GCS)

General Conditions of Sale (GCS)

These general terms and conditions of sale (GTC) apply to all transactions made on the site www.revitalcare.ch , owned by Revital , held by the company Revital Ecom Ltd , registered in the United Kingdom. Any order made on the site implies full and complete acceptance of these GTC.

1. Order

Orders placed before 3pm are processed and shipped the same day, subject to product availability. Orders placed after this time will be processed the following business day.

2. Price

Prices are shown in Swiss francs (CHF) and include VAT applicable in Switzerland. Delivery costs are indicated when finalizing the order.

3. Payment

Payments are accepted via credit card, PayPal, or other secure methods available on the site.

4. Delivery

The products are shipped from Switzerland, to the following address:

Rue de la Maladière 18, 2000 Neuchâtel, Switzerland .

Delivery times in Switzerland are 1 to 2 working days. For international orders, delivery times vary between 3 and 7 working days depending on the destination.

5. Return and Refund

Products can be returned within 14 days of receipt. Return costs are the responsibility of the customer, except in the case of a defective or incorrect product.

6. Manufacturing and quality

Revital products (oils, serums, etc.) are manufactured in France in laboratories that meet strict European standards for quality and safety. All products intended for skin and hair meet the highest quality standards to guarantee their effectiveness and safety.

7. Applicable law and jurisdiction

All transactions carried out on the website www.revitalcare.ch are subject to Swiss law. In the event of a dispute, the competent courts will be those of the canton of Neuchâtel, Switzerland.

In accordance with Article 184 et seq. of the Swiss Code of Obligations (CO) , online purchase contracts are considered sales contracts, and the customer accepts that the sale of products is governed by Swiss law.

8. Force majeure

Revital shall not be liable for any failure or delay in the performance of its contractual obligations caused by events beyond its control, such as natural disasters, strikes, or service interruptions.

9. Modifications to the T&Cs

Revital reserves the right to modify these General Terms and Conditions at any time. The modifications will take effect as soon as they are published on the website www.revitalcare.ch